Privacy Policy

Last updated: 24/02/2026

ClicJo (“we”, “our”, “us”) is committed to protecting your personal information in accordance with Quebec’s Law 25 and the Personal Information Protection and Electronic Documents Act (PIPEDA).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase.

1. Company Information

Business Name: Josee
Address: 2845 Rue de la Provence
Trois-Rivières, Quebec
G9B 1R7
Canada

Email: contact@clicjo.com

2. Person Responsible for Personal Information

In accordance with Quebec Law 25, the person responsible for the protection of personal information is:

Josee
Email: contact@clicjo.com

You may contact us for any request related to your personal data.

3. Personal Information We Collect

We may collect the following information:

• First and last name

• Billing and shipping address

• Email address

• Phone number

• Payment information (processed securely via third-party providers)

• IP address

• Device and browser information

• Purchase history

• Cookies and tracking data

4. How We Collect Information

Your personal information is collected:

• When you place an order

• When you create an account

• When you subscribe to our newsletter

• When you contact customer service

• Through cookies and analytics tools

5. Why We Collect Your Information

We collect your personal information to:

• Process and fulfill orders

• Communicate with you about your purchase

• Provide customer support

• Improve our website and services

• Prevent fraud

• Send promotional communications (with consent)

We only collect information necessary for these purposes.

6. Consent

By providing your personal information, you consent to its collection, use, and disclosure as described in this Privacy Policy.

You may withdraw your consent at any time by contacting us at contact@clickjo.com, subject to legal or contractual restrictions.

7. Sharing of Information

We may share your information with trusted third parties such as:

• Payment processors (e.g., Stripe, PayPal)

• Shipping carriers

• Shopify (if applicable)

• Email marketing platforms

• Analytics providers (e.g., Google Analytics)

These providers are required to protect your information.

We do not sell your personal information.

8. Data Storage and Security

Your data may be stored in Canada or outside Canada through secure third-party service providers.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against loss, theft, unauthorized access, disclosure, or modification.

9. Data Retention

We retain personal information only as long as necessary for business purposes or as required by law.

10. Your Rights (Quebec – Law 25)

If you reside in Quebec, you have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information

• Withdraw consent

• Request data portability (where applicable)

To exercise these rights, contact@clicjo.com

We will respond within 30 days as required by law.

11. Cookies

Our website uses cookies to:

• Improve user experience

• Analyze traffic

• Personalize advertising

You may manage or disable cookies in your browser settings.

A cookie consent banner is displayed where required.

12. International Transfers

If personal information is transferred outside Quebec or Canada, we ensure appropriate safeguards are in place to protect it in accordance with Law 25.

13. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated date.

14. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

Email: contact@clicjo.com

Address:
2845 Rue de la Provence
Trois-Rivières, Quebec
G9B 1R7
Canada